Client calls that don't evaporate

A prospect walks you through their needs, a client calls back about a quote. You wedge the phone against your shoulder to scribble a few words, and by evening you're piecing the conversation back together from memory. What exactly was agreed, nobody could say for certain.

What KISMO does

When the call goes through your KISMO number, the conversation becomes a note. KISMO recognizes a phone call and draws out the essentials: a summary of the exchange, then the action items (who calls whom back, who sends what, and by when). The note is waiting in your inbox and in your account, with the full conversation close at hand if you want to go back to it.

Nothing to install, nothing to launch before you pick up: the KISMO number is a phone number, and it sits in your contacts like any other.

What you gain

During the call, you're with the client, not with your notes. Afterwards, the follow-up starts from a reliable document: what was asked, what was promised, what remains to be done. A sales rep calls back having reread the previous exchange instead of trusting memory. A freelancer finds the exact detail of a request weeks later. And when a deal drags on, the original note is still there, intact.

a phone call note, summary and action items
a phone call note, summary and action items

Going further

The journey of the KISMO number, from call to note, is described on How it works, and what a note contains on The note. When an exchange turns tense, see the customer complaints use case.