Frequently asked questions
Short answers to the questions that come up before opening an account. Every answer sticks to what KISMO does today.
Getting started
Do I need to install anything?
No. KISMO comes down to two things: a dedicated phone number and a web workspace. No app to install, no hardware.
How do I get started?
Pick a plan on the pricing page and pay online. You immediately receive your welcome email, with your dedicated KISMO number and access to your account. The demo is for teams of 10 licenses or more.
Which languages?
KISMO currently works in French. More languages are coming soon.
Capturing
How does KISMO capture an in-person meeting?
Call your KISMO number and turn on the speakerphone. The conversation is captured, and the note follows.
And a video meeting?
Invite KISMO to the meeting, on Google Meet, Zoom, Microsoft Teams or Webex. The note arrives at the end.
Which file formats can I import?
Audio and video up to 1 GB. PDF, Word, text and Markdown documents up to 50 MB.
The note
When do I receive the note?
An email tells you as soon as it is ready. The note is also available in your account.
Can I edit the note?
Yes. A full editor lets you rework it. Version history keeps the earlier states, with the option to restore them.
Sharing and exporting
Can I share a note with someone who has no account?
Yes, through a share link, read-only or read and export. The link can expire on a date you choose and can be revoked at any time.
Which export formats are available?
The note exports to PDF, Word, Markdown and CSV. The transcript, to text or Markdown. The original media stays available for download.
Your data
Who sees my notes?
Each member manages their own content. A note can be marked confidential: it is then excluded from sharing.
Where is the data hosted?
On servers in France, with automatic backups. The details are on the security and privacy page.
What happens if I delete a note by mistake?
It stays in the trash for 30 days, giving you time to recover it. After that, deletion is permanent.
Team and subscription
Can we work as a team?
Yes. You invite members by email, each with a role. The organization manages seats and authorized numbers.
What happens if I go over my monthly volume?
Note creation resumes at renewal. Your content stays accessible in the meantime.